How Do I Contact Upwork Customer Support?

How do I cancel my job on Upwork?

Click the Jobs tab and locate the job you want to close in your Open Jobs.

Click Remove Posting in the (…) options menu and follow the instructions.

You can always come back and repost the job and hire a freelancer or agency who submitted a proposal..

How can I get my money back from freelancer?

How do I withdraw money from my account?Log in to your Freelancer.com account.Click on your profile photo thumbnail, and select Withdraw Funds .Choose your preferred withdrawal method (some are not available in some countries).Fill out the details of the withdrawal which will be specific to the chosen method.More items…

How do you cancel Upwork?

To close your freelancer account: Go to Settings › Contact Info › Click the Close my account link. If you meet the requirements, click the button to confirm that you want to close your account.

How do I contact freelancer on Upwork?

Reach out to new freelancers in three steps.Search for freelancers. Find freelancers with the roles or skills your project needs.Choose “Message.” You can send a message directly from search or from the freelancer’s profile.Compose your message.

What happens when my Upwork account is suspended?

If you are sure that you did not make any unpardonable mistake with your upwork account like having multiple accounts or accepting payment outside the system, you can reach out to upwork support center with an explaination requesting them of reconsidering the suspension.

How do I get a refund from Upwork?

To issue a refundGo to My Jobs › All Contracts and click the contract title. If the contract has ended, select the Include closed contracts checkbox at the top of the page.Click the Give a refund button from the (…) options menu.Choose the amount to be refunded and click Give Refund.

Is Upwork legit?

Yes, Upwork is a legitimate freelance marketplace that connects clients and freelancers. … But if you seek coaching from other freelance writers, many of them will tell you to stay as far away from the platform as possible. Some express outright hatred for Upwork and make some pretty bold claims.

Can I call Upwork?

Phone calls If you can’t make a call via your internet connection, you can dial in directly to an Upwork call with a phone number. 1. Choose the phone button and select phone call. You’ll see the button at the top of your room in Upwork Messages, in your incoming/missed/ended calls, or in call settings.

How can I recover my Upwork account?

If you have forgotten your password AND security answerEnsure you can access the email address associated with your Upwork account.Submit this form to provide support with additional information to recover your account.We’ll send you an email with next steps.

How do I hire someone on Upwork?

How to Hire a Freelancer in 5 Simple StepsStep 1—Sign Up. If you haven’t already, sign up to be a client on Upwork. … STEP 2—POST A JOB. Do you know what work you need done? … Step 3—Review Proposals. Once you post a job, Upwork’s system often gives you a head start by sending a shortlist of possible freelancers. … Step 4—Interview. … STEP 5—GET STARTED.

Is it allowed to share contact details on freelancer?

Freelancer.com does not share your personal and contact information on your Profile Details page.